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All Questions Account Deposit Withdrawal Bonus Betting Security App
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Account & Registration

All it takes is three pieces of information — Your mobile number, full name, and date of birth. Registration is completely free and takes just 2 minutes. An OTP code will be sent to your mobile — simply verify it and your account is ready. Register now.

Megaparis strictly 18+ Policy complies with. No one under 18 may register. Date of birth is verified and suspicious accounts are reviewed.

No. Megaparis will One person — one account policy is strictly enforced. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.

on the login page Go to the login page and click the "Forgot Password?" button. Enter your registered mobile number and you'll receive an OTP. Use that code to set a new password. The whole process takes under 3 minutes.

After 5 incorrect password attempts, your account will be locked for 30 minutes. Wait 30 minutes and try again, or reset your password. If the issue keeps happening, in the Help Center contact us.

Yes. After logging in, go to Profile Settings to update your email, address, and contact details. To change your name or date of birth, please contact our Support team, as these are part of your identity verification.
Deposits & Payments

Log in → Wallet → select Deposit. Choose your payment method (bKash, Nagad, or Rocket) and enter the amount. Follow the instructions to complete your payment. Your balance will be credited within 5–15 minutes.

Minimum deposit as low as ৳100. So you can get started with any budget. Maximum single deposit limits vary by payment method. To find out more, in the Help Center View.

Currently supported methods are bKash, Nagad, and Rocket. More payment methods will be added in the future. All payments are processed directly through your mobile banking account — no card or bank account required.

Your balance is usually updated within 5–15 minutes. If not, refresh the page. If it still hasn't appeared after 30 minutes, report your transaction Transaction ID including in the Help Center let us know — we'll resolve it quickly.

Megaparis itself does not charge any deposit fees. However, your mobile banking provider (such as bKash) may charge their own transaction fees. Please refer to that service's terms for details.
Withdrawals & Payouts

Log in → Wallet → select Withdrawal. Enter the amount and payment method. Once confirmed, Funds will reach your mobile within 15–30 minutes. Identity verification may be required before your first withdrawal.

Minimum Withdrawal ৳500. Single withdrawal amounts are subject to a maximum limit — for larger amounts, please contact Support. VIP members enjoy higher limits.

Standard Withdrawal within 15–30 minutes processed. Requests made between midnight and 6 AM may take slightly longer. If funds haven't arrived after 2 hours, Support let us know.

before your first withdrawal or when withdrawing a large amount NID or passport photo may be required to verify your identity. This is for your security — to keep your funds safe.
Bonuses & Promotions

Registration after registering and making your first deposit automatically receive a 100% bonus will be credited to your account. Example: deposit ৳1,000 and get an extra ৳1,000 as a bonus. No separate code required.

Right at registration, 20 Free Spins available. Plus, additional free spins are offered through various weekly promotions. Check the Promotions page regularly.

Yes. To withdraw bonus funds, you will generally need to Wagering Requirement must be met. Full terms and conditions are listed with each bonus offer. To read the complete terms, Terms & Conditions View.

Share your referral code with a friend. When they use that code during registration, Both you and your friend will receive a bonus. You can find your referral code in your profile settings.

If your total bets exceed a set amount in a single day, cashback automatically is added to your wallet. Cashback rates increase with your VIP level. See the Promotions page for full details.
Betting & Games

Log In → on the Bet page Go → select a live match. View real-time odds, enter your stake, and confirm your bet. You can place bets at any point during a live match.

Odds are numbers that indicate the probability of winning and the potential payout. Example: Odds of 2.5 means a ৳100 bet pays out ৳250 if you win (৳150 profit). To learn more about betting tips, Betting Tips page View.

Once a bet is confirmed, it generally cannot be cancelled. However, for certain bets, Cashout option is available — cash out before the match ends to lock in a profit or cut your losses.

on the Jackpot page go and take part. Placing bets on eligible games contributes to the jackpot pool. Every bet comes with a chance to win the jackpot. The jackpot pool grows every day.

Available at Megaparis Sports Betting (cricket, football, tennis), Live Casino (roulette, blackjack, baccarat), Slots and much more. New Games See the latest additions on the page.
Security & Account Protection

Megaparis 256-bit SSL Encryption uses — the same technology trusted by banks. Your personal and financial information is fully protected. Suspicious activity is detected automatically.

Log in → Profile → Security Settings → enable "Two-Factor Verification". You'll receive an OTP on your mobile each time you log in. With this enabled, the chance of your account being hacked is virtually zero.

Megaparis never ask for your password or OTP via SMS or email. If you receive a message like this, do not reply — immediately in the Help Center let us know. We will investigate.

Go to Profile → Security Settings → Responsible Gaming → Self-Exclusion. You can close your account for 6 months, up to 5 years, or permanently. To learn more, Responsible Gaming Page View.
Mobile App

Download Page download the Megaparis Android app for free from the. You'll need to install the APK directly — Enable "Unknown sources" in your settings. iPhone users can play via their mobile browser.

First, close the app and reopen it. If the issue persists, uninstall the app and New Version Download it. Check your internet connection. If the problem persists, Support Send a screenshot.

After installing the app, allow notification permissions. Go to app settings to enable or disable the types of notifications you want — such as bonuses, match starts, and withdrawals. Keep notifications on so you never miss an offer.

Yes! On the Megaparis app, Biometric Login Supported. Log in once with your regular password, then enable Fingerprint/Face ID from Settings. After that, you're in with a single touch.
Help Center

If you don't find your answer, get in touch with us

The Megaparis support team is always here for you

Live Chat

Live Chat is the fastest way to get an immediate response. Average response time is 3 minutes.

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Email Support

For detailed issues, send us an email. You'll receive a thorough response within 24 hours.

support@megaparis.app
Help Center

You'll find detailed guides, video tutorials, and step-by-step instructions.

Help Center

Why Choose Megaparis

Fastest Payments

Bangladesh's fastest withdrawals — funds in 15 minutes. bKash, Nagad, and Rocket supported.

Maximum Bonus

Bangladesh's highest welcome bonus. Daily cashback, free spins, and exclusive offers.

Maximum Security

Your data is fully protected with bank-grade SSL encryption and two-factor authentication.

More Details

Learn more about Megaparis

Megaparis is Bangladesh's most trusted and popular online betting platform. Millions of Bangladeshi users enjoy live betting, slots, and jackpots on Megaparis every day. Our FAQ page provides detailed answers to all common questions.

At Megaparis, every step — from registration and your first deposit to claiming bonuses and making withdrawals — is simple and transparent. Our goal is to make every user's experience as smooth as possible. This FAQ page is regularly updated so you always have access to the most accurate information.

FAQs for New Users

First-time visitors to Megaparis most often ask about registration, bonuses, and payments. The registration process takes just 2 minutes. Enter your mobile number, name, and date of birth, verify with an OTP, and your account is ready. You'll receive a 100% welcome bonus on your very first deposit.

Deposit & Withdrawal Questions

Deposits at Megaparis start from as low as ৳100. You can deposit instantly via bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳500, and withdrawals are typically processed within 15–30 minutes. Megaparis charges no deposit fees.

Security & Privacy

Megaparis protects users' personal information with the highest level of security. 256-bit SSL encryption, 2-factor verification, and automated suspicious activity detection are all active. Your data is never shared with third parties. To learn more, Privacy Policy Read more.

Responsible Betting

Megaparis believes betting is purely for entertainment. That's why we offer tools like deposit limits, session timers, reality checks, and self-exclusion — all free of charge. If you feel you have a problem, Responsible Gaming Page or contact support directly.

Useful Tips

If you can't find your answer in the FAQ, in the Help Center Start a Live Chat — our Bengali-speaking support team is available anytime.

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